Access logs
Review buzzer calls, approvals, and troubleshooting history.
Overview
Call history in Intry Admin and the Activity page in the resident portal show when visitors buzzed, which residents were notified, and whether someone approved or denied entry.
Reading a record
| Field | Meaning |
|---|---|
| Timestamp | When the call started |
| Duration | How long the session lasted |
| Outcome | Completed, no-answer, busy, failed, timeout |
| Approvals | Who tapped approve/deny |
Status meanings:
- Approved — resident granted access
- Denied — resident intentionally rejected
- Expired — no response within ~30 seconds
- Awaiting approval — active request right now
Investigations
- Filter by unit and date range in Intry Admin → Calls.
- Cross-check with camera footage if available.
- Export or screenshot per your legal retention policy.
Retention
Your agreement with Intry defines how long logs remain online. Request formal exports through support for legal holds.
Last verified: 2026-06-21 (commit 293c4a7)